Intrum Global Business Services

Operations Process Leader

Take an opportunity and start leading the way within our industry!

Intrum GBS Operations Center (OC) team is working on transforming and developing back office processes for all Intrum countries and will proceed with these tasks in GBS Operations Center. We are expanding GBS Operations Center team and looking for motivated, career and business oriented specialist to join our team in Vilnius and to begin an exciting and challenging career with Intrum Global Business Services.

What you will be doing:

  • Participate in day-to-day credit management operations
  • Drive and be responsible for one of the processes
  • Ensure quality and timeliness
  • Identify, assess and prioritize risks
  • Collaborate with stakeholders and provide quality and timely services
  • Drive and facilitate team meetings/ workshops
  • Provide on the job coaching for the team members
  • Prepare reports, statistics

What you bring:

  • Very good English skills, both written and spoken
  • Debt collection knowledge and experience in Shared Service Center operations is a plus
  • Stakeholder management is a plus
  • Ability to cooperate in a team as well as act individually
  • Ability to solve complex problems
  • Proactive approach in driving process improvements

What we offer you:

  • Salary range 1650-2700 Eur gross/month
Only successful candidates will be notified
Confidentiality is guaranteed


Vilniaus apskritis
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