Intrum Global Business Services

Operations Support Specialist

Take an opportunity and start leading the way within our industry! 

We are currently seeking a motivated, career and business oriented Operations Specialist in 1st Line Support to join our team in Vilnius and to begin an exciting and challenging career with Intrum Global Business Services (GBS). In your role you will be responsible for support of various incidents.

What you will be doing:

  • Provide support for internal operational systems
  • Ensure complete and timely hand-off of incidents to other support teams  
  • Resolve issues utilizing available knowledge reference documentation
  • Keep and update work instructions
  • Identify and monitor system errors
  • Communicate with stakeholders and take responsibility on the deliverables

What you bring:

  • Have experience or are interested in IT service desk
  • Have very good knowledge of English language, both written and spoken
  • Have Integrity and ability to work in team, cooperate with others
  • Are able to work under limited supervision or individually
  • Can prioritize, multi-task, and organize your work

What we offer you:

  • Salary range 1100 -1700 Eur gross/ month
Only successful candidates will be notified
Confidentiality is guaranteed
Job type:
Working hours:
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